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Business Profile

Remodel Contractors

BAClark Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 8, 2022 we signed a contract with ** ***** for an addition to be added to our home for mother in law. Job was to be completed 6/8/2023. Deposit of $50,000 was issued to start job, permits were obtained by February 6, 2023 to break ground. Job was to be completed in three phases. Phase one completed no problem payment was submitted to ** ***** $28,373. Phase two demeaner of ******* ***** changed and we noticed stall in project. Framing was barely completed on 6/8/2023 when project was supposed to be complete by this date. ******* asked for an advance of $28,373 due to mismanagement of funds. Project was again stalled no workers were on job site no communication was made from General Contractor to property owner. After 7 weeks we were told issue was with electrical part of plans. Issue was resolved but project was still delayed. Project is still in framing stage at this time it's September 2023. It rains and we have a leak in our home due to damages from the project. Owner brought issue up to contractor and in Oct 2023 roofing went up. However job was not completed professionally and we still have water damages and leaks when it rains. Mold has developed and area has never been dried out by General Contractor. December 2023 ******* explained he mismanaged funds and had no more money to complete job at this point drywall was barely installed. Second contract was for owners to pay subcontractor directly not to exceed $28,000 to complete remaining job by 1/31/2024. Owners paid sub-contractor remaining balance due and General Contractor was to honor original contract with HVAC unit for addition and materials to relocate property owners original HVAC unit. House was to be painted and Certification of Occupancy was to be obtained. No communication verbal or written from the General Contractor has been provided on when remaining job will be finished. Roof needs to be repaired, HVAC for addition installed, HVAC of owners reconnected, damages repaired and cert of Occupancy.

BAClark Construction LLC is NOT a BBB Accredited Business.

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