Reviews
This profile includes reviews for Rfwel Engineering LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
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Review fromJames P
Date: 01/27/2025
1 starJames P
Date: 01/27/2025
Don't ***** ever shop here the worst place save you money all this company does is takes you money and don't deliver and wost is when they get answers they don't have any. DONT EVERY BUY OR SHOP HERE PLEASE SAVE THE HASSELS BUY SOME PLACE ELSE
Rfwel Engineering LLC
Date: 02/01/2025
Dear Mr. *************** you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with your order. We understand how important it is to receive your item promptly, and we regret that the shipment did not meet your expected delivery timeline.We would like to clarify that the delay was due to unforeseen regional weather issues that impacted the couriers schedule. As soon as we became aware of the delay, we reached out to you and provided updates. Our records show that the item was eventually delivered on January 31, 2025, as confirmed by **** tracking information.We truly regret any frustration caused by the delay and the subsequent refund and reorder process. Over the past 20 years, we have taken pride in maintaining an A+ rating with the Better Business Bureau by consistently striving to meet our customers needs. In situations like these, we always aim to communicate clearly and offer prompt resolutions, including a full refund and a 30-day free return policy should any further issues arise with your item.Please know that your satisfaction is very important to us. We appreciate your business and hope that you will give us another opportunity to serve you in the future. If you have any further concerns or require additional assistance, please do not hesitate to reach out to our customer service team directly.Thank you for your understanding and patience.Sincerely,**** ****************** ****************************** Engr. E-store
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