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Business Profile

Tire Dealers

Balo's Auto Repair

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 25th 2024, I was forced to pay $486 for repairs that I did not agree to have repaired in order to get my car released. On June 21st 2024 I got my car towed to the shop to get a diagnostic on the problems it was having. A couple days later I received a text from the Mechanic saying that he had figured out what the problem was and how much it would be for the repairs. I texted him back with only a simple acknowledgment and proceeded to ask him other questions about other things that were wrong with the car. He stated (one thing at a time). The next time we texted, he said that he had repaired the vehicle already. So instead of going back and forth with him over text, I decided to go into the shop location. When I got to the mechanic shop to talk to him about him repairing the vehicle without me agreeing to the price and the repairs, He said that by me texting him back and acknowledging the conversation after he told me the price was me telling him it was Okay to repair the vehicle. I told him that I wanted to only get the vehicle diagnosed on what the issue was, and to only get a price quote for the repairs. At the end I was force to pay the fees that was illegally charged without my permission or agreement. In order to receive my car back

Balo's Auto Repair is NOT a BBB Accredited Business.

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