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Business Profile

TV and Radio Dealers

Spencer's TV & Appliance
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Spencer's TV & Appliance's headquarters and its corporate-owned locations. To view all corporate locations, see

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Spencer's TV & Appliance has 16 locations, listed below.

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    Customer Review Ratings

    4.85

    Average of 1,211 Customer Reviews

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    Review Details

    • Glenda T

      Date: 08/19/2022

      Wonderful, friendly service. Had all of our items in stock and delivered fast and efficiently. Great savings on our appliance bundle.

    • Sharon D

      Date: 08/18/2022

      Our refrigerator was delivered well into the evening. Two very nice gentleman came to install and apologize for coming late. They had a order that caused a complication before they arrived here. Elliot ********** himself to us as well as a coworker. Super nice guys and extremely helpful during a stressful installation for us. Highly recommend Super nice guys and extremely helpful during a stressful installation for us. Highly recommend Them for installers! Hard workers and knows their stuff!

    • Faye D

      Date: 08/16/2022

      The 2 men were very well spoken..Cleaned up..And we're respectful to the fact that I have 2 cats that needed to stay inside..Thank you..????????

    • Eric K

      Date: 08/16/2022

      Great experience but product was changed last minute to a lesser model due to "damage from the wearhouse". Delivery from ****** was flawless and he was very professional.

    • Judy G

      Date: 08/15/2022

      We bought our new 4.8 cf top load Wirlpool washer at ********* in *******. Nice sale price, fast delivery, runs nice so far. Seems to be a nice machine. Thanks

    • GRACE A

      Date: 08/13/2022

      It is August 2022, the country has been through trying times with COVID 19 pandemic, societal restrictions from 2020-easing ** in 2022. The news in every medium has asked the public to support locally owned businesses. The Biederbeck's are a local family, which own Spencer's TV Appliance for over 40 years, *******. I have seen Spencer's TV and Appliance grow into the billion dollar business the company is in 2022. From the ** news segments and newspaper articles that the company was an upstanding local business to buy appliances.April 30,2022, I paid in full for a, GE ************************** single oven, for $2236.36. I was told buy the salesperson *********************, at the *** Rd location, that this model was on back order, due to the supply chain and the company expects to recieve the oven around June. The country has a supply chain shortage common in 2021 - 2022. June 2022 comes around, I hear nothing from *********. I call speak to a salesperson, he tells me, the oven will arrive possibly August or September. I thank him. It's August 2022, I have heard nothing from *********, I call, I ask for the manager, *********************, is the manager. I politely inquire about my oven range, which he arrogantly tells me that my invoice states the delivery is ETA, and that the oven model has been discontinued, but GE is making one last manufacturing of the oven. I ask him why the store does not inform the customer of this information. He tells me because the company "does not do that". I started to ask him why, in mid sentence he puts me on hold and comes back, tells me he cancelled my order.My attitude changes, I am angry and verbally tell him I am hanging up. He calls back leaves a message that he cancelled my order and that if I want the oven I need to call that same day. I call right back, speak to *********************, I am angry telling him he had no right to cancel my order. I tell him he is a bad manager, I will call corporate. He says fine, again arrogantly. No customer service

    • Lois C

      Date: 08/12/2022

      Great service.. I purchased in less then an hour and was offered next day delivery. The two guys were on time and installed in an hour. I have been a Spencers customer for thirty years. They all ways make me happy.

    • Susan F

      Date: 08/12/2022

      The sales representative, *****, was both helpful and HONEST -- not trying to sell me something I didn't need. He explained the differences between various models and helped me setting on a Maytag washer and dryer. The men who delivered the appliances were prompt and also kind and efficient. I have used ********* before and will certainly do so again in the future. **************

    • Jim Paul

      Date: 08/11/2022

      Spencers, *******, Cafe appliances, and the installation team were all great. Highly recommend over the amateurs at the generic big box stores. Thanks

    • Jennifer D

      Date: 08/11/2022

      *********, as always never disappoints us, from sales to delivery. Just had a new fridge delivered. Great job.

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