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Business Profile

Traffic School

Tucson's Fun Traffic Survival School

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Tucson's Fun Traffic Survival School's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tucson's Fun Traffic Survival School has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/09/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business owner is rude disrespectful and completely lacks customer service skills. She treats people as if she runs the only traffic school in the state.

      Business Response

      Date: 04/09/2024

      I have emails to show this individual was contacted to pay for her class and get the workbook that was ordered by MVD. She proceeded to tell me that she would not pay until 8am the day of her class. That’s when I informed her no we have to have payment before class so we can send codes and workbook. That’s when she told me she already had a workbook and was kick out of another school. Then she kept telling me what I was going to do. Sorry we have guidelines and rules that we have to follow. I then refused her in my school as well. I have sent the emails and info to MVD and NSC. I am happy to attach the emails. We have been in business since 1999 and I have never had someone contact BBB or treat me over email so rudely. We have 4.8 star reviews on google. Thank you Catherine Morrow owner 

    Tucson's Fun Traffic Survival School is NOT a BBB Accredited Business.

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