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Business Profile

Freight Forwarding

Package Quary LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a Detective with the ***** ***************** in **. The business is engaged in criminal activity that is being investigated by my agency. The business obtains access to peoples cell phone accounts and orders electronic devices that are billed to the victims account. They then have the packages shipped to "employees" they have hired online. These employees believe they are engaged in a legitimate business. The employee accepts the package then reships to another state making tracking difficult.

  • Initial Complaint

    Date:08/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was **ntacted by a **. named Pack Quary LLC. They saw my resume on indeed and reached out to see if I was seeking work. Said it was a work from home position involving in**ming pkgs, quality inspection & shipping. Explained an above average salary $3200 p/ mnth $40 bonus for each pkg processed and shipped within 24 hours. Was told the 1st check would take 1 month to get, bi-weekly pay after. I was out of work for about a month total. I was switching jobs from one state to another and needed any in**me I **uld get, I agreed. I was behind on bills and a desperate. They seemed professional. I went through an onboarding process. Spoke with HR regarding orientation, ac**unting about payroll, direct deposit, W-4 Tax info, received personal calls and emails from the Mngr, the shipping spvsrs, also a few different leads. Multiple employees from diff. depts. They wel**med me to the team, had direct phone numbers. They had an impressive online dashboard, set up my ac**unt and I was to sign in 3 times daily. I would accept pkgs, they would arrive, open/inspect pkgs, upload pic to dashboard, request a new shpng lbl. They email a new lbl, I would prnt, repack, apply new lbl & ship it FED EX, *** or ***** It was smooth, organized and easy. They would call me daily to **nfirm receiving and shpng of pkgs, inform me of in**ming pkgs to be on the lookout and process in a timely manner. Was **nvinced they were legit, make you feel wel**me. 1 week before my mnth, I get a call from a woman in the back office, they wanted to promote me. Want me to buy merch. and ship it. That I would get a ** CC w my 1st pay period, asked if i owned any CC and said they would pay my balnce/month payment. I said no. said they would issue a check to put in my accnt. I did. It cleared, I pulled the funds, and it bounced. I never got payed, they went dark. Kicked me off the portal. I shipped 8-10 pkgs. Kept **pies of all. List of employees"*********************, *************************, *********************, *********************".

  • Initial Complaint

    Date:08/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My complaint goes with everyone elses complaint. I worked For a whole month. Even got a promotion!! Then when Im gonna get paid they change my information on my dashboard. Log me out and dont answer my calls. I will Be going through my police department and court to take legal action.

  • Initial Complaint

    Date:08/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yea Im contacting you bc my fianc works for this company I will go to a lawyer and have this company shut down if they do not pay him the ***** they owe him for these packages he had received here at my home address if something is not done about this I will have your license and business and run it correctly

  • Initial Complaint

    Date:08/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was suppose to be paid salary of 3200. I didnt received the money and they disconnected me for no reason.

  • Initial Complaint

    Date:07/31/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I worked for this company sending packages and they said they will send me supplies within 4 weeks. They never did and I had to buy my own supplies and they have not paid me for the time I used to send these packages.

  • Initial Complaint

    Date:07/22/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Scammed by a job they sent me packages and sent labels for me to re table them and send them out

  • Initial Complaint

    Date:07/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is completely a SCAM worked for them 30 days and when my pay day came up they locked me out of my online account for me to track packages and stop answering emails and phone calls

  • Initial Complaint

    Date:10/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a scam company. They deal in stolen property and have a fake dashboard for customers to receive packages for 30 days then the company goes silent

Package Quary LLC is NOT a BBB Accredited Business.

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