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Business Profile

Medical Doctor

Flagstaff Medical Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife had surgery yesterday and is in very much pain still in the hospital at Flagstaff medical center. The nurses in the ******** nursing station on the third floor are not managing her pain at all or answering her call button for a long periods of time past her medication due. She is an excruciating pain and in tears crying and they will not help her. Craziest thing I've ever seen she's had surgery before there so she's never had this much problem managing pain with the staff. I've called many members just to get brushed off every time. They ignore when she tells of symptoms and excruciating pain that she's having. This is unacceptable this has to stop something is going on at that hospital and nobody seems to care! I'm tempted to get an attorney specifically file a complaint against one nurse in particular. I cannot believe a hospital conduct in this way. I would recommend going to a veterinarian instead of FMC for any illness! Absolutely ridiculous

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