Reviews

This profile includes reviews for B Line Movers's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  B Line Movers

  1166 E Warner Rd Ste 101 Gilbert, AZ 85296

  
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  B Line Movers

  510 N Ithica St Gilbert, AZ 85233-4025

  

Review Details

• Review fromValerie W

  Date: 01/08/2025

  1 star

  Valerie W

  Date: 01/08/2025

  The owner completely underquoted me. Damaged our property. And was unbelievably rude and went on the attack when I pointed these things out. He was a referral from my *********** Agent so I didn't even look at his negative reviews on Yelp. My mistake.Despite the frustrations of how the move was going we were incredibly nice to the movers. I absolutely did introduce myself to all of them and shook each one of the guys hands. Gave them water throughout the day. Even bought them $40 worth of In and Out burgers for lunch. It wasn't until after the move when I was discussing my frustrations with ***** on speaker phone and the movers jumped in and started to harass me along with ***** so they lost their $200 tips.They damaged our "Sleep Number Bed". Crumpled it up in the move so when they moved it or grabbed the sides to put it back on the bed they tore the foam that frames the bed. The torn foam is literally right on the edges where someone placed their hands on it to pick it up. Contrary to his belief that they didn't unzip it, they actually did. You have to do that to set the tubing back up. The only reason I realized the foam was ripped was because they put the bed together wrong and it was not airing up properly. I had to open the mattress zipper up to fix where they had plugged in the mattress wrong. That's when I saw the ripped foam. And I can assure you it wasn't like that before they moved it. The attitude that the owner has is pure contempt for anyone who complains about anything. I'm sure he will come on here and deny all of this but there's really no reason for me to spend the time writing a bad review if it didn't ********* yourself a favor and find someone to move your stuff that isn't going to low ball you and is actually accountable for damage or at the very least not rude.I definitely WOULD NOT recommend B-Line Movers in any capacity given the way we were treated. There's a ton more that happened but I can't fit it in the # of characters given.
  

  B Line Movers

  Date: 01/09/2025

  We moved ******* on May 23 with no issue, and again December 5, 24 in which she did not even greet us kindly. She was rude all day long, however, we did not understand quote her. Her quote was for 4 movers at $235/hr plus packing materials, quoted to possibly take up to 13 hours. Her move took less time than that, and required less movers throughout the day, and when you do the math, she paid over a thousand LESS than the quoted amount. ******* has over 35 one star reviews on various platforms, but she says she doesnt like giving one star reviews. She is on the war path right now and posting things that are not true. For the last trip of her move, we only sent two movers because thats all that was needed. Had four, or even three remained, she would have paid more and still been unhappy.

  Valerie W

  Date: 01/13/2025

  The owner NEVER quoted me 13 hours. I posted a negative review because it was a negative experience all around. The owner refuses to take any accountability and instead is throwing up anything he can to divert from the issues we had.
  

  B Line Movers

  Date: 01/16/2025

  If I could post the screenshot of the emails between ******* and I, it would show plain as day that I sent her a quote on October 21st at 6:36pm, stating the following: This would be done with four movers and one 26ft truck for a discounted rate of $235/hr, plus a $150 service fee with a 2hr minimum, and billed in 15 minute increments after that. The only additional fees would be for mattress bags which are $10 each, plus any packing materials/boxes that we were required to supply. If we were to pack and move everything, this move may take upwards of 13 hours, and we may approximately $400 - $600 in packing materials. Her move took less movers, less time, and less money than that.