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Business Profile

RV Dealers

Premium Coach Group

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Joseph W

    Date: 03/11/2023

    Joseph W

    Date: 03/11/2023

    Perspective buyers beware! I purchased a Liberty coach from this company and other then the one salesperson ******************* the overall experience was absolutely regretful. *******************, was the only one at this business who cared about the customers, could be trusted and whos word meant something. The rest of the company puts profit above everything else, is totally dysfunctional, could care less about customers, their word is worthless, and they cannot be trusted. Its no wonder ***** is no longer with this company. My advice to current buyers is to make sure you have everything in writing and that you withhold enough of the final payment to cover everything they agree to perform until it is completed and make sure you verify that it was actually completed; do not take their word for it! I didnt and I got ripped off having to pay for agreed upon items myself after taking delivery. The ** of this company has NO coach experience and tried to get out of replacing the tires, after they agreed to, by saying that there was no problem with continuing to drive the coach with tires with date codes of 11/2003. If you are a perspective buyer, I would advise you to save yourself a lot of stress and money and buy from someone else.

    Premium Coach Group

    Date: 07/28/2023

    Thank you for brining this to our attention, here at Premium Coach Group we take all feedback seriously as we strive to provide world class customer service to each and every customer. We will be contacting the customer to provide further support addressing the feedback they provided.

Premium Coach Group is NOT a BBB Accredited Business.

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