We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Repair

Eagle-RV Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Repair.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    01-12-23 I paid ***************** the owner of Eagle RV Repair $995 to replace the motherboard in my RV furnace, which he stated was the problem. At first, I thought it was working, but realized after he was gone that it would only run a few minutes and shut off. I called him and told him still wasnt working right and that he forgot to put the vent cover back on the outside of the trailer. He came back after a few days and said hed have to take the furnace with him. After repeated phone calls to him, he said it need a new fan and would take a week to get it. I waited the week and called him back, but he didnt answer. Finally after calling him more than 7 times within 2 days he said the fan was not the problem and he needed a welder to look at it. Again days passed and he did not get back to me. Finally he said the furnace was not repairable and I had to order a new one. I told him that I had lost all faith in him and to bring my furnace back and reimburse me for what I paid. He said he would call me back, but did not. I finally got him to answer after repeated calls, texts and emails. He told me he had many hours of labor tied up trying to fix my furnace which he felt he was due. I do not feel I owe him since he never fixed my furnace, took it and now refuses to bring it back and again wont answer my calls, texts or emails.I wish I would have seen all the bad reviews on him on Yelp before I asked him to do anything. I want all or at least most of my $995 back. I was never given a receipt and when I asked for one, he said he would get it to me. I have no idea of what I paid for except a very bad experience with a guy who obviously doesnt know what hes doing.

  • Initial Complaint

    Date:12/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 16th, **** from Eagle Rv service came to do a warranty service on my trailer, which I've gotta get done every year to keep the Forever Warranty active on my 2019 ***************. ****'s fee for doing a warranty service is $225.00 which I paid him through Zelle.Here's the Forever Warranty check list,Inspect roof and seal roof where necessary.B. Inspect axles and hub, lube where necessary.C. Inspect furnace clean blower, combustion chamber, control compartment (remove any dust, lint, obstructions) as necessary, test gas line for leaks.D. Inspect hot water heater flush holding tank, manually operate pressure temperature relief valve, clean burner tube (as outlined by the manufacturer) as necessary. E. Inspect suspension and lubricate where necessary grease front and rear suspension components, including, but not limited to, axle bearings, tie rods, control arms, and brake camshaft brackets (motorhomes only). I did see a Scam warning on the Zelle app regarding Eagle Rv, but thought nothing of it cause he was standing right beside me, when I showed him the scam warning he said nothing. After I paid him he said he would send me a receipt to turn to the warranty company, which is ****, the receipt has to be submitted by the end of September, I never got a receipt from ****, so then I asked the warranty company for an extension for October, I never got a receipt from ****, and lost my Forever Warranty for my trailer. I made repeating attempts to obtain a receipt from **** and was not belligerent or nasty towards him, I got nothing. If the BBB is able to shut him down please do so.Reason for writing the complaint now is because before my car accident on November 17th, I didn't have any time, also I spoke with ****, I forgot her last name, she looked up Eagle Rv and suggested that I write a complaint

Eagle-RV Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.