Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Security Door Screens

Unique Home Designs Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Door Screens.

Reviews

Customer Review Ratings

1.36/5 stars

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole P

    Date: 06/28/2024

    1 star
    I need to contact this company. I think my installer may have installed the door incorrectly. The issue is not covered in the installation videos. I called Unique and waited to be connected only to be disconnected after a few minutes. The other reviews seem to be right, no customer service, bad biz **********************!
  • Review fromJonathan A

    Date: 02/28/2024

    5 stars
    I had one installed on my Vegas home. Its very nice, solid no issues for over 5 years now.I'm in the process of ordering another one for **************** now. I have no idea why this company has poor feedback, this security door I have is very nice.
  • Review fromRealitywoman J

    Date: 02/12/2024

    1 star
    Bought a security door through *********** No way to locate a customer contact number for this Business. As others have stated, it's as if they don't want you to locate them. Poor Service and now I'm sorry I ordered this product. Do not buy!
  • Review fromMike M

    Date: 01/02/2024

    1 star
    I ordered an "Estate" security door (white: 32"x80"). It arrived early but it was incorrect in all respects (Black: 30"x80"). They would not send a replacement to correct their mistake. I had to get a refund from ********** and was told I'd need to reorder (wasting another month or more for delivery). I won't be ordering another door from this company.
  • Review fromchristina b

    Date: 11/09/2023

    1 star
    DOOR JUST INSTALLED AND IS RUSTED. NO EMAIL TO CONTACT. FOR GET IT. VERY BAD SERVICE. ITS LIKE THEY DONT WANT ANYONE TO CONTACT THEM....
  • Review fromIola W

    Date: 10/19/2023

    1 star
    I just ordered a door try to call get no answer I praying that my come ok
  • Review fromPeter L

    Date: 07/02/2023

    1 star
    Wood/fiberglass screen doors are TERRIBLY built. Frame members are not adequately fastened/glued together - pulling apart even before installation complete. Also, screen pulling out from fastening channel upon unpacking.I'll try some very long screws through the edge at just the right places, plus some glue, to strengthen the frame joints.
  • Review fromBrian P

    Date: 05/04/2023

    1 star
    These doors are made of the poorest quality and good luck trying to get this door to do what a door is designed to do which is open and close. Unique should not be in business. Bought mine at ********** where a customer would expect a quality product. If it cost $20 I would return this piece of sheet metal that this company calls a door. Fyi. A Door is made to go in and out of.
  • Review fromMike G

    Date: 04/27/2023

    1 star
    I bought a white ** Casa security door made by UHD at ********** and it started rusting within a few months. ********** won't make good and referred me to UHD. UHD Customer **pport says "Yes it rusts", in effect. Lousy product, disappointing company response.
  • Review fromART K

    Date: 01/02/2023

    1 star
    Door rusted along the edgers in the first year, looks like garbage. Trying to contact Unique Home Designs has been fruitless. They put you on hold then the line goes to "save voicemail" and hangs up. What's up with that????

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.