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Business Profile

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Live, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Live, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Live, LLC has 2 locations, listed below.

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    • Live, LLC

      207 N Gilbert Rd Ste 1 Gilbert, AZ 85234-5812

    • Live, LLC

      3419 E. Esplanade Court Gilbert, AZ 85297

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/30/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction: Sep 1st 2023 Order# ***** Paid in full via Zelle on 9/1/23 ($207.47)After several weeks, the company advised, they did not have the product in stock, and had no estimated date on when they would have the health supplements I had ordered. I requested a refund in writing. They acknowledged and agreed to refund my money in writing on Oct 12, 2023. To date they still have not refunded my money, and they refuse to answer their phone and I no longer receive responses via email. At this point all I want is my refund. Thank you.

    • Initial Complaint

      Date:06/15/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order on June 4th and paid for it same day. Showed received and paid for but they never shipped my order. Emailed and called every day, no response. No person to contact goes straight to voicemail they don't call back and don't respond to emails. Finally order showed tracking number yesterday but only label created. Not shipped.

    • Initial Complaint

      Date:08/16/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered on 06/04/2022; 24 count of **** MG Ephedrine HCL, Legal Purchase in ***; paid Fifty dollars & seventy four cents ($50.74) from LIVE LEAN TODAY from this address: ********************************************************************************* order # has 5 digits in it. I mailed in my order by way of ***** I no longer put my credit card number online anymore so, I put all my credit card info, incl. code & exp. date. They also requested a copy of my drivers License & another form of ID so I added my disabled Veteran ID, front & back sides of both. I sent two messages by way of their ****************** email address & I called them twice. When calling I only received a voice mail message asking for me to leave a message which I did. I received no replies to any of my emails. I want my money back.

    Live, LLC is NOT a BBB Accredited Business.

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