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Business Profile

Trash Can Cleaning Service

Happy Cans

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trash Can Cleaning Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/24/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am writing to file a formal complaint against Happy Cans for poor customer service and failure to address my account concerns.On April 4th, I booked a garage can cleaning service online, which was performed on April 5th. Following the service, I reached out to Happy Cans via their online portal on April 12th to request a schedule change. I followed up a week later on April 19th, but I have received no response to either inquiry.Furthermore, I am unable to make changes or delete my credit card information through their customer portal. This has left me unable to manage my account, and I am at their mercy to address these issues.On April 22nd and 23rd, I called the company, left a voicemail, and sent two text messages. Despite my attempts, I have not received any acknowledgment or response from Happy Cans.I have only paid for one service at the rate of $18.99, and as the company advertises no contract or cancellation fee, I am requesting the immediate removal of my credit card information from their system and a confirmation that no further charges will be processed.I would appreciate your assistance in resolving this matter and ensuring Happy Cans responds to my requests in a timely manner.Thank you for your attention to this issue.

Happy Cans is NOT a BBB Accredited Business.

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