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Business Profile

Cannabis

Harvest HOC of Glendale Dispensary

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cannabis.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was at the location and they were running a special on a product called El blanto and it was the **** g product and it was labeled as 50% off. I had gone in there at 10:30 AM on Saturday January 27th 2023. They had none of this product left and attempted to substitute a different product that was not being run on promotion. There was no rain check offered nothing to indicate that later that day they would be receiving more product. I reached out to the store and spoke to one of the managers and they had indicated that they knew they had none of this product in the beginning of the day but still ran the deal according to compliance. I feel this is no different than a traditional bait and switch add which claims the institution does have a product but in fact when you get there there was never any of this product to be sold no rain check or replacement of suitable deal was provided, and they tried to supplement a product at full price in its place.

Harvest HOC of Glendale Dispensary is NOT a BBB Accredited Business.

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