Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Coffee and Tea

Desert Eagle Coffee

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee and Tea.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromallyson c

    Date: 11/07/2023

    1 star
    Horribly run business. Staff is just a bunch of high schoolers with bad attitudes and little training on proper customer service. The nerve to ask customers for tips on non-existent customer service is, quite frankly, an insult. Someone flipping around an iPad and waiting for their coworker to make the drink without even so much as a smile or a kind word does not deserve a tip. It's not the staff's fault that they aren't trained, but it absolutely is their fault for giving attitude to every customer and making excuses for mistakes instead of offering to fix them. It feels like there is never a manager on duty anytime I go, and it is quite frankly a bit sickening to see the responsibility of running a business falling on a bunch of 17 year olds with bad attitudes. Such a shame, I used to love coming here.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.