We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Colleges and Universities

Glendale Community College

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Colleges and Universities.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was able to get accepted into the *** 205 class with a later start date than the class began. I wasn't able to attend in person so I submitted a disability form stating that. The instructor stated since I have a physical disability and am unable to attend in person then he was just going to drop me from the class. I followed the proper procedures in disclosing the information and submitting the forms and before I could submit the papers from my surgeon they just withdrew class. This is the last class needed for my associate degree in network cybersecurity.

    Business Response

    Date: 03/11/2024

    Thank you for bringing this concern to our attention; our goal is for increased completion of credentials for all students; we are sorry to hear one of our students is experiencing a challenge with her program of student; below is our response.


    Course modality is not decided based on an individual student's situation
    Students with disabilities should connect with our ******************** Services team to discuss what options are available
    The college is a District of 10 colleges; courses can be earned at any institution offering the modality that best serves the students and applies to their degree at the home institution.
    In some cases, if a particular class has limited offerings, courses similar in content/structure can be substituted as programmatic requirements for students.
    Students are encouraged to seek help from academic advisors to help them navigate the complexities of the degree, I would encourage the student to reach out to their Feild of Interest Advisor to allow us an opportunity to walk through solutions with the student.


    Thank You,
    *****************

Glendale Community College is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.