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Average of 3 Customer Reviews
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Review fromCathy M
Date: 07/27/2024
5 starsCathy M
Date: 07/27/2024
I am in the process of remodeling both of my bathrooms. I am trying to do most of the work myself. I have 36" vanities, but wanted just a bit larger countertop with a smaller undermount sink. After shopping at multiple places, I was getting frustrated with the crazy high prices for the slightest customization. I went to Lee's Counter Tapps Tops and was greeted with excellent service. I was able to provide drawings and my own sinks and the countertops were ready to pick-up with little wait time. They did a beautiful job, with excellent communication. I won't hesitate to recommend them, or use them again. Thanks!
Lee's Counter Tapps Tops
Date: 07/30/2024
We appreciate the review, and we are glad that you like the new countertop. Thank you for letting us assist you with this project.Review frommichael f
Date: 05/10/2023
5 starsmichael f
Date: 05/10/2023
We went in thinking we had to stay with laminate due to the size of our countertops. After talking with **** at there location we went with Quartz because for what we got the little money extra it was worth it. The whole process from measuring to final install was done Outstanding. The plumber they sent out to hook up our new faucets and disposal was very professional. The crew that did our install the owner of the company should be proud that he has a crew representing his company with the pride they take in their work. Awesome job ALLLee's Counter Tapps Tops
Date: 09/28/2023
******************, I apologize for the delayed response. I am glad we were able to assist you in this project and we are appreciative that you took the time to share. Thank you for your comments and look forward to working with you again in the future, if needed.Review fromGeorge G
Date: 10/12/2022
2 starsGeorge G
Date: 10/12/2022
I used LCTT for a remodel at my previous home. They did good work so I did not hesitate to call them for a remodel on my new home. They come to your home for a pre-measure to ensure they get the proper amount of material. We went to the showroom twice to choose the material we desired for the countertops. (the first choice became unavailable, hence two visits). The material we chose looks great. The workmanship falls short. I contacted LCTT and they had a representative come by to investigate the workmanship. He left saying the workmanship is within the ROCs (************************) guidelines. I was not pleased with the answer so I decided to call other counter installers and they all agree the workmanship by LCTT was simply a bad job and the excuses are only a means to avoid having to fix the error. I called LCTT again and spoke to the owner (****). He, too, said the work is within the ROCs guidelines and went on to say because of notches were used to set the black splash in place which is why there is a 1/4 gap between the wall and the backsplash. I argued that a template to cut accurately would prevent any gaps. I am pretty handy with in-home projects so I know how to make accurate cuts. These guys do this for a living, this is their craft, they should know how to do this.The owner was not interested in making good on the issue, he rests on the workmanship falling within the ROCs acceptance. Before I ended our conversation, I asked him... if this was the quality of work performed for family members, or close friends, home if he would settle on this workmanship being acceptable, he skated around the question. I, unfortunately, have to accept this error and live with it every day. I placed a decorative jar in front of it so I don't have to see it.If you're ok with, just ok, hire the **** they might get it right for less.Lee's Counter Tapps Tops
Date: 10/13/2022
******************,Thank you for taking the time to leave us a review on this job. We aim for only the best quality of workmanship. As you shared from a previous job we completed for you, I understand that we did not meet or exceed your level of quality this last time and I apologize.
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