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Business Profile

Internet Services

FiberStream LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/19/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business claiming to have perfect customer service took full payment for services and left us without wifi so far for a whole day and night. I work from home so I was forced to call off work. In addition, I paid for a fight on pay per view and lost additional money there as well. After calling the company numerous times nothing got resolved. I was told they dont have customer service which is false advertising as they say they have excellent customer service on there website.

    Business Response

    Date: 11/21/2024

    Customer opened a support ticket after the BBB complaint was filed. We resolved the issue to the customers satisfaction. 

FiberStream LLC is NOT a BBB Accredited Business.

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