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Business Profile

Plastic Surgery

Dr. Bradley Becker Plastic Surgery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Surgery.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2024

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went in for a consultation for a breast lift. I agreed to the terms. On 11/01/2023 i gave a $1,000.00 deposit. On 12/22/2023 I paid in full $11,600.00 for the surgery that was scheduled for 1/12/2024. On the evening of 1/07/2024 i was made aware of drastic allegations against Dr. ********************** **********************. The allegations are provided by two patients that he was performing surgeries under the influence of alcohol. The women felt pressured to move forward. These allegations made national news that include *************** and ******** amongst others. There was no attempt to reach out regarding the upcoming surgery that i had scheduled for the date provided above. I was then left with no other alternative but to cancel my surgery. I did not feel comfortable moving forward with the surgery. The two women both require reconstructive surgery. One woman already had reconstructive surgery by a different surgeon at the cost of $25,000.00. The other woman cannot afford the reconstructive surgery. These allegations make it psychologically impossible for me to move forward with Dr. ********************** **********************. I sent his office an email on 1/07/2024 immediately cancelling the surgery and requesting a full refund. His office did not reply. I had to call his office on the morning of 1/08/2024. I was informed that his lawyer would reach out to us via email. I was not contacted by his lawyer. I only received a blanket statement from Dr. ********************** maintaining his innocence and a copy of my contract. This made me feel as pressured as the women who made the allegations. There was absolutely no verbal contact from Dr. ********************** **********************. I don't see how anyone of sound mind could be expected to move forward based on the circumstances. I am requesting a full refund of $12,600.00 under the circumstances despite the binding contract. I am traumatized knowing that i could of been one of the victims. Thank you for your consideration in this matter. Please reach out if you need more information. Thank you. ***********************

    Business Response

    Date: 01/29/2024

    HI ******, pursuant to the contract you signed and agreed to abide by you are not entitled to a refund.  Thank you.

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