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Customer Review Ratings
Average of 16 Customer Reviews
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Review fromDale D
Date: 07/21/2025
5 starsEasy to deal with. Price was reasonable and work was performed satisfactorily and as agreed to. I would recommend them to others.Review fromDonald B
Date: 06/27/2025
5 starsProfessional from start to finish. Very reasonable price. Is was as smooth as possible. Very pleased. ***Review fromThomas S
Date: 04/02/2025
5 starsI had the underlay of my tile roof replaced. They did a good job at a very fair price. They also did my neighbors house a few years ago, who referred them to me. We had some rain during the week but they still got the job done in one week. The sales person, the installers and supervisor were all very competent and good to work with.Jim Brown and Sons Roofing
Date: 04/04/2025
Thank you so much for the 5-star review, ******!On behalf of the entire JBS Roofing Team, were thrilled to hear youre happy with the underlayment replacement on your tile roof. It means a lot that you chose us based on your neighbors recommendation, and were so pleased we could deliver the same level of service and quality.We truly appreciate your recognition of our sales team, installers, and supervisorits always our goal to make every step of the process smooth and professional. Even with the rain, were glad we could complete your project within the week and meet your expectations.Thank you again for your trust and kind words. It was a pleasure working with you!Warm regards,******* Brown-****** President, JBS RoofingReview fromCurt H
Date: 01/30/2025
5 starsGreat communication and the job was done exactly on time. Very happy with the finished product.Jim Brown and Sons Roofing
Date: 02/06/2025
Thank you so much for your kind words and for taking the time to leave us a 5-star review! Were thrilled to hear that you had a great experience with our team and that the communication and timing met your expectations.Your satisfaction means a lot to us, and we truly appreciate your trust in *** ***************************** Roofing. If you ever need anything in the future, were always here to help!Review fromGeorge F
Date: 01/14/2025
5 starsTotally satisfied with their professionalism, pricing, and promptness. I received 4 bids for the project, selected them, and am very satisfied with my decision.Jim Brown and Sons Roofing
Date: 01/19/2025
Thank you so much for your 5-star review! We're thrilled to hear that you were satisfied with our professionalism, pricing, and promptness. It means a lot to us that you chose our team out of the four bids you received, and we're glad we could exceed your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust and your kind words! With Gratitude,******* Brown-****** PresidentReview fromRaymond D
Date: 01/13/2025
5 starsJBS Roofing replaced our roof with the lowest bid, 2 day completion, kept us informed during the process and excellent cleanup !! Their office staff, **** ****** and their crew were ALL FANTASTIC !!! We cant endorse enough how great you will be with JBS Roofing; Thank YOU !!!Jim Brown and Sons Roofing
Date: 01/14/2025
Thank you so much for your incredible review! We're thrilled to hear about your positive experience with JBS Roofing. Providing quality work, clear communication, and excellent cleanup is always our goal, and it's wonderful to know our team, including **** ******* and the crew, exceeded your expectations. Your endorsement means the world to us, and we truly appreciate your trust in choosing JBS Roofing. Thank YOU for letting us be a part of your roofing project! With Gratitude,******* Brown-******Review fromshawna l
Date: 12/01/2024
5 starsThis company was great! I wasn't looking for the lowest bid but the best deal and *** Brown and Sons came through with both. They passed on an free upgrade from shingle company, military discount, work was schedule within a week or so and work was all done in a day. We couldn't be happier!Jim Brown and Sons Roofing
Date: 01/14/2025
Thank you for your fantastic review! Were thrilled to hear that you had such a positive experience with *** Brown and Sons. Providing exceptional value, timely service, and thoughtful touches like the shingle upgrade and military discount is what we strive for. Were so glad youre happy with the results! Thank you for choosing us, and were always here if you need anything in the future!With Gratitude,******* Brown-****** PresidentReview fromDebra F
Date: 05/20/2024
5 starsI hired *** Brown and Sons to replace my flat roof. I was pleasantly surprised at how thorough the customer experience and process were. From my initial contact with their receptionist asking way too many questions, to the scheduling and preparation, to the installation and cleanup, everyone on the *** team was courteous, knowledgable, and professional. We chose *** because they are one of the most seasoned roofing companies in *******. We did not want to sacrifice quality (or liability) for price. We took advantage of their financing program, which was very helpful.Jim Brown and Sons Roofing
Date: 05/21/2024
*****,Thank you so much for taking the time to leave such a glowing review of your experience with *** Brown and Sons! We truly appreciate your kind words and your business.We're thrilled to hear that you found our team to be courteous, knowledgeable, and professional throughout the entire process. It's our goal to ensure that every customer receives the highest level of service, from the initial contact to the completion of the project.We hope that your new roof provides you with the peace of mind and protection that you deserve. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!Thanks again for choosing *** Brown and Sons. We're grateful for the opportunity to serve you.Best regards,******* Brown-****** President *** Brown and SonsJim Brown and Sons Roofing
Date: 05/21/2024
*****,Thank you so much for taking the time to leave such a glowing review of your experience with *** Brown and Sons! We truly appreciate your kind words and your business.We're thrilled to hear that you found our team to be courteous, knowledgeable, and professional throughout the entire process. It's our goal to ensure that every customer receives the highest level of service, from the initial contact to the completion of the project.We hope that your new roof provides you with the peace of mind and protection that you deserve. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!Thanks again for choosing *** Brown and Sons. We're grateful for the opportunity to serve you.Best regards,******* Brown-****** President *** Brown and SonsReview fromThomas D
Date: 02/16/2024
5 starsJBS Roofing is quality, if you really look deep into who they are, its family owned, 40+ years of solid business. They recommend quality products to provide you a quality roof, underlay, gutters, commercial and residential, the list is long. Like most industries theres low cost garbage to get a sale and then theres JBS Roofing! 40 plus years says a ton, especially in this world and they are a trusted well oil machine that keeps growing with age! I recommend this amazing business to everyone I know needing roofing education, roof repair or replacement needs. Thanks JBS for being a leader in the industry!Jim Brown and Sons Roofing
Date: 02/19/2024
Thank you so much for taking the time to share your positive experience with JBS Roofing! We are truly grateful for your kind words and are delighted to hear that you appreciate the qualities that set us apart.Being a family-owned business for over 40 years is indeed a source of pride for us. We strive to uphold a tradition of excellence and reliability in providing quality roofing solutions, both for commercial and residential needs. Your recognition of our commitment to recommending high-quality products and delivering exceptional service means a lot to us.We understand that the roofing industry can be challenging, with varying levels of quality and professionalism. We are dedicated to standing out as a trusted and well-established entity, continuously growing and adapting to meet the evolving needs of our clients.Your recommendation to others seeking roofing education, repair, or replacement is the greatest compliment we could receive. We value your trust and confidence in our team, and we look forward to serving you and anyone you refer in the future.Thank you once again for choosing JBS Roofing and for being a part of our extended community. If you ever have further roofing needs or questions, please don't hesitate to reach out. Your satisfaction is our priority.Warm regards,******* Brown-****** PresidentReview fromMichael H
Date: 02/16/2024
5 starsI know ******* personally and I can speak to her personal character. She's gives generously, family oriented, hard working and committed to her industry not just her business. She's an example to me as a business owner who's just starting out. I know if I called her to ask advice about anything including business she would make time. I recommend Jim Brown and Sons Roofing to all my clients based on her reputation, the experience that comes from decades of success, and with out a doubt her character and values.Jim Brown and Sons Roofing
Date: 02/19/2024
Thank you for your heartfelt and personal review of ******* and Jim Brown and Sons Roofing. We truly appreciate your kind words and the insight you've shared about *******'s character.It's wonderful to hear that *******'s generosity, strong family orientation, hard work, and commitment to her industry have left a positive impression on you. We take pride in the values that guide our business, and your endorsement speaks volumes about the character and dedication of our team.We're especially honored by your recommendation of Jim Brown and Sons Roofing to your clients based on *******'s reputation, decades of success, and unwavering values. Building trust within the community is something we value deeply, and your support reinforces our commitment to delivering quality service and maintaining strong ethical standards.We're grateful for your recognition and are always here to offer assistance or advice whenever needed. If you or your clients ever have questions or require guidance, please don't hesitate to reach out. We consider it a privilege to be recommended by someone as esteemed as yourself.Thank you once again for your support and for choosing Jim Brown and Sons Roofing. We look forward to continuing to meet and exceed your expectations.Warm regards,JBS Team
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