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Business Profile

Tire Dealers

Easy Tires Shop LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/06/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was ripped off by Eazy Tires. I went in, then realized **** worked there and completely knew this would end bad. I remember him from other tire shops in the area where people accused him of having sexual encounters with underage girls and was always preying on any woman who walked by. Prior to arriving, I had applied for the Snap financing and wanted to purchase rims and tires for my Explorer and this was one of the closest places that took Snap. **** told me that instead of paying the $1800 I could just go thru him and spend $1000. I kept having the tire light come on and told him it was time. I went to the shop, he said there were 3 nails in the tire and that my tires were still ok. He told me that if I wanted to make sexual arrangements with him he could lower it more. I told him no!! Pretty sure thats against the law then he started having a major attitude, but assured me he would get the tires and rims for $1000. I then gave him $600 and told him when he ordered the rims and tires that I would pay the rest. 2 weeks of excuses turned into a month and still no tires. I told him to figure it out and order everything or I would go to the owners then he told me there were plenty of other tire shops if I didnt want to wait in his time line. Now Im out $600 and no tires on my Explorer. Complete rip off. Now I have no other choice but place a complaint on the license plate, start a ******************** complaint and copy this and paste anywhere I can. Stay away from this company and look at their reviews on yelp.

    Business Response

    Date: 01/15/2025

    Good afternoon ms. ** ****

       We(easy tires shop owners) were unaware of your problem with our employee. We are getting to the bottom of the situation. Please, if you have any documentation that proves all of your allegations, bring them to me or feel free to contact me, ****** *********, at **********. This number is a business cellphone. You can send me all the information you may have via WhatsApp or regular text. I can assure you we don't take any money if we don't have your items, we provide receipts and have cameras to prove whatever you are unhappy with. Now, if you made a deal with **** outside of our business or in private, we have no control over that. Like I said, we are getting to the bottom of all this situation and there are going to be concecuences as soon as we find out what has happened. Thank you for letting us know what happened and im looking forward to meet you and solve this problem. Again, my name is ****** ********* and you can contact me at **********. If  I'm not reachable at the moment, please send me a text or WhatsApp. I will be waiting for your response

Easy Tires Shop LLC is BBB Accredited.

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