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Business Profile

Horse Supplies

Renegade Hoof Boots

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ma H

    Date: 12/05/2024

    I purchased two Renegade Classic Hoof Boots on 9/5/2024. One of the boots was a Blemish product, the other was a regular Renegade Classic. Blemish boots are advertised as fully functional hoof boots with the same great qualityThe cable on the blemish boot snapped while trail-riding (dangerous!). My mare stumbled several times. I saw that the boot had come apart. The boot is 3 months old.Everything went downhill when I called the customer service and ***** answered. ***** said he is the manager and owner of the company and there is no one else you can speak with.What ***** Said During the **************** Call---Why dont you go buy one of those cheaper boots from ***** and see how you like it.Youre the one who is the problem, not our boot. You put it on too tight. o(I read all the instructions and watched the instructional videos on Renegades website.) o(I had two experienced riders check the boot and help me measure the fit.)It is impossible to please you. I cant print you a label. I dont have access to a printer, thats another department. So, you have to pay for shipping or youll just have to wait for a few days until I can print a label. Do you even have a printer to print this if I send it to you? You can email **** but **** wont answer or even see the email because she is busy and doesnt have time for customers like you.We have a good reputation and your review wont matter. Nothing you says matters. Beware Renegade Hoof Boots will not stand by its products.

Renegade Hoof Boots is NOT a BBB Accredited Business.

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