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Business Profile

Motel

Blake Ranch RV Park & Horse Motel

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint:Blake Ranch ** Park evicted us without any specific details regarding what rules we have broke, therefore we don't know how we can fix the alleged rules broken.Furthermore, Blake ** Park has provided no proof or evidence that our children were involved with the alleged allegations.At this point, it is all here say and discrimination.We began staying at Blake Ranch ** Park on March 20, 2022. ***** is when we received a complaint expressing suds on the shower wall. They showed us and the situation was taken care of. Approximately a week later, Police questioned us regarding an incident that occurred when our children were in school. However, a neighbor accused our child of splattering paint on their car. Since we are the only family with children staying in the ** park, the neighbor assumed it was our children. Since then, we kept a close eye on our children and didn't let them go anywhere by themselves.On Tuesday, May 24, 2022 , I called to ask when our next payment was due. ***** explained we were being evicted. I asked why and she replied because of complaints. I asked for details of the complaints so we could fix whatever we did wrong but she would not give us detailed examples. Later that day, I received an email that stated:"Blake Ranch ** Park will not be extending your stay after June 20, 2022. Please see the notice attached" which read "Blake Ranch ** Park will not be extending your stay after June 20, 2022. There have been too many complaints. If issues continue, a 3-day Notice of Eviction will be sent, and the entire electric deposit and **** rent will be forfeited." I asked for detailed rules we had broken and what we could do to resolve the problem. We were told several complaints from several guests.On Sunday, June 19, 2022, Father's **** we received an email stating: "I have had 4 different guests complain, numerous times regarding the children."Again, I asked for details so we could fix the problem. No details were provided.

Blake Ranch RV Park & Horse Motel is NOT a BBB Accredited Business.

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