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Business Profile

RV Rentals

Hava Blast RV Rental

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    WE RENTED ** ON THIS ** RENTAL AND IT WAS NASTY, DIRTY, AND SMELLY, THEY DID NOT CLEAN THE ** BEFORE RENTING IT TO US. THE A/C WAS LEAKING, THE ***** WERE DIRTY AND SEEMS LIKE ITS NOT EVEN VACUUMED, THE ***** ARE DIRTY AND SMELLS LIKE *** . THE *** WERE RIPPED AND THE ***** SAID "OH SORRY THE *** WAS EATEN BY THE *** BEFORE I DROOPED IT ". WHEN HE DROPPED IT YOU CAN SMELL ROTTEN SMELL INSIDE THE **, THE SINK AND TOILET OVERFLOW AFTER 1 NIGHT OF USE THEY DID NOT EMPTY THE WATER FROM THE TRAILER BEFORE RENTING IT TO US , WE ASK IF WE CAN GET ANOTHER ONE EVEN IF IT SMALLER BUT HE SAID HE DOES NOT HAVE ANY AVAILABLE. I PAID ALMOST $700 FOR 2 NIGHTS AND IT WAS NOT COMFORTABLE AT ALL. WE CALLED THEM THE NEXT DAY IF THEY CAN FIX THE A/C COZ IT WAS LEAKING WATER AND HE SAID HE CANNOT DO ANYTHING ABOUT IT,I WAS CONSTANTLY CLEANING AND PUTTING DRIED TOWELS UNDER BUT IT WAS SOAKING AFTER 4 HOURS. WE ENDED UP PUTTING TRASH UNDER THE A/C TO PREVENT THE WATER GOING IN THE *****. THE BATHROOM WERE MOLDY AND NASTY. WE DONT HAVE ANY PLACE OR OPTION THAT DAY COZ ITS HOT AND HUMID AND WE DO NOT HAVE PLACE TO STAY AT *********** PARK. I ASK IF WE CAN GET DISCOUNT BUT THEY NEVER CALLED US BACK. THE TRAILER WAS OLD AND IT WAS NOT THE SAME AS THE PICTURE THEY HAVE ON THE WEBSITE. MY KIDS AND I ARE ALLERGIC TO ***S AND WE ENDED UP HAVING ALLERGIC REACTION SITTING AND SLEEPING INSIDE THE **. WE WERE NOT COMFORTABLE FOR THE 2 NIGHTS WE RENTED IT BECAUSE OF THE SMELL , ITS SO DIRTY AND ITS WAS NOT CLEAN AT ALL. I NEEDED A REFUND FROM THIS RENTAL PLACE. I WAS NOT THE ONLY ONE WHO COMPLAINED ABOUT IT IF YOU CAN GO IN THEIR WEB SITE A LOT OF PEOPLE THAT RENTED FROM THAT ** HAVE THE SAME EXPERIENCE . PLEASE SEE ATTACHED PHOTO.

Hava Blast RV Rental is NOT a BBB Accredited Business.

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