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Business Profile

Electric Supplies

Navopache Electric Cooperative

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am disputing the charge on 12 July 2023 for $170.00 to *** / Navopache Electric Cooperative.We arrived on the 07-Jul-23 and paid for two days to see if our wi-fi would work, and if it did, we would stay three months and move from our temporary Space #*** to Space #8. **** stated that this would work as they needed to ensure that everything was in working order at Space #8, and it would take time to get everything setup via *** as we had to have the power in our name for long term rentals.The plan was to setup the electricity in our name the week of the 09th of July and fill out all the paperwork to be able to stay for the three-month period.Unfortunately, our plans changed when I was walking my fur babies @ ***** am on Saturday the 15th of July. We headed west from our site on the street behind us, and once we got to the end, we crossed the next street all of a sudden, a guy behind us, now known as ******, started to shout questions and threats. After asking if he were speaking to us, and his acknowledgement, he proceeded to threaten my fur babies and myself as, He has a right to protect his property, and, we will never be walking by his property again, and he would make sure of it!. After repeated threats and him waving something I thought to be gun, I quickly and calmly walked away, and proceed to walk over two more streets where I felt safe enough to call the police. It was ***** am by this point. I also called the Park Host ******** to inform them of what was going on.See write up for the remaining part of this complaint.Note that I have also filed a complaint with the *********************

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