Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Preferred Air

Reviews

Customer Review Ratings

5/5 stars

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDENIS B.

    Date: 12/13/2022

    5 stars
    Had ******** come out for our winter check up and had another great experience with Preferred Air. He was on time and even called before he got to the house to make sure we were ready for him. He always has a great attitude and superior customer service. He reviewed what he would be doing before he started and asked if we had any concerns before starting. I would recommend them to everyone.
  • Review fromLisa F.

    Date: 11/04/2022

    5 stars
    I have been using Preferred Air for four years. They do yearly maintenance and had replaced my ac three years ago. Found them after experiencing some shady business practices by another company. These guys are awesome! They are honest, timely and do great work! They have low employees turnover so they must also treat their people right!
  • Review fromLyle E

    Date: 10/31/2022

    5 stars
    They always arrive on time and provide great service and value.
  • Review fromGina H

    Date: 10/31/2022

    5 stars
    Great Service! I would highly recommend them! Reliable, on time and service is top notch!
  • Review fromRon G

    Date: 10/05/2022

    5 stars
    In a time when customer service is sorely lacking in most business segments, Preferred Air exemplifies what great customer service should be. From the day my unit was installed through my most recent service, Preferred Air has been attentive, professional, knowledgeable and personable. Their products are outstanding as well. If you need a new HVAC system or are looking to replace your current service provider, I HIGHLY recommend Preferred Air!
  • Review fromSuzanne S

    Date: 09/09/2022

    5 stars
    Wonderful service and communication from them- fast and efficient, low stress
  • Review fromMichael L

    Date: 09/06/2022

    5 stars
    Fast response time, efficient, knowledgeable of the system and able to explain what is and will be necessary in the short and long term. Everyone in ******* will at some point and time will need an experienced and trustworthy AC company for service / repair /or new installation. I will always keep Preferred Air on my call list for future needs and refer to all my friends.Kind regards to ****** and team.
  • Review fromAngela E

    Date: 08/24/2022

    5 stars
    Thank you ******** and team for the great wonderful service you gave us installing our two new A/C units. Good workmanship, reliable and on time. We will be using Preferred Air for now on. **************
  • Review fromMario C

    Date: 08/17/2022

    5 stars
    Very honest group that is excellent in their communication (all methods), booking, technical details, and follow up. My go to and recomendable company for family and friends.
  • Review fromPaul W

    Date: 08/09/2022

    5 stars
    ***, and the whole crew at Preferred *** are awesome, professional, prompt, he's very knowledgeable about air conditioning, and I think they can fix anything that can go wrong.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.