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Business Profile

Custom Logo Apparel

Big Top Shirt Shop

Reviews

This profile includes reviews for Big Top Shirt Shop's headquarters and its corporate-owned locations. To view all corporate locations, see

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Big Top Shirt Shop has 3 locations, listed below.

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    Customer Review Ratings

    4.7/5 stars

    Average of 172 Customer Reviews

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    Review Details

    • Review fromCrystal W

      Date: 11/05/2024

      5 stars
      I have ordered work shirts for myself several times (ladies polo), and my last order couple of the guys wanted shirts as well. the quality of the shirts is great, and I receive them on time. we will continue to order through big top shirt shop!!
    • Review fromBilly M

      Date: 10/15/2024

      5 stars
      My first time using this company, was not even aware they existed until I started an internet search for a very specific need. The Big Top Shirt Shop had exactly what I need, at a very reasonable price and delivered it much more quickly than I had thought was possible. I will be shopping with this shop again.
    • Review fromThomas M

      Date: 10/07/2024

      5 stars
      The shirts were of good quailty and just as advertized. I liked the colors available. The shirts were short sleeved, button down, just what I needed for work. They arrived in a timely manner.
    • Review fromCarla P

      Date: 09/23/2024

      1 star

      Carla P

      Date: 09/23/2024

      Beware of this company. I returned merchandise and have emailed multiple times regarding refund. Provided them with **** tracking information and they are saying never received but tracking indicates they did. Told me to stop bothering them because I sent three emails in one day because they would not reply. Have disputed transaction with my financial institution because its clear they have no intention of helping me to resolve the situation and refund my money

      Big Top Shirt Shop

      Date: 09/24/2024

      Customer continues to complain that they do not get timely replies. We replied to her first email within 15 minutes. Replied to her second email within 2.5 hours. Replied to her 3rd email within 5 minutes. Insisted she had provided us the information we requested when in reality she had sent it to another company entirely. When she finally got information to our company she sent repeated emails, all saying the same thing, on the same day. This landed her emails in our spam folder due to sending frequency. Sending this volume of emails WILL slow down our ability to reply in a timely manner.
    • Review fromJill S

      Date: 09/10/2024

      5 stars
      I'm so glad I found this company! My husband wears a 3XL-tall, and insists that all shirts must have a pocket. In his defense, he's a retired engineer :) The shirts we ordered came on time, as promised, are very soft, and of high quality. I will be ordering all of his shirts from this site in the future.
    • Review fromkarl D

      Date: 09/03/2024

      5 stars
      I had ordered a shirt from Big Top was received it promptly. I am very satisfied with the price and quality. Big Top has a very good selection of colors which can be hard to find elsewhere. I would recommend this retailer to anyone looking to buy the shirts/clothing they offer.
    • Review fromBrent D

      Date: 08/27/2024

      5 stars
      Best selection of colors and sizes. Hard to find sizes in my area were all available with this company. Prices are very reasonable and product ships fast. Very satisfied with this company and their products.
    • Review fromBrunhilde F

      Date: 08/13/2024

      5 stars
      Great tank tops for the price. I got exactly what I expected for a reasonable price.
    • Review fromMichael C

      Date: 08/12/2024

      5 stars
      Big Top Shirt Shop is a great site. I had a shirt delivered with a small tear; as soon as I informed them, they replaced it at no cost and with no hassles.It's a great place to get quality shirts at better prices!
    • Review fromKaren S

      Date: 07/23/2024

      5 stars
      So happy found a place that sells t shirts with kangaroo pocket love them Shirts are soft, comfy and ship in a timely manner

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