Reviews

Review Details

• Review fromQuincy B

  Date: 06/06/2023

  1 star
  I bought a used car from this dealership and had a bad experience trying to purchase the vehicle and have now had to spend $5,000 in maintenance work in 6 weeks since purchasing. When I originally drove the 3.5 hours to see the car, I was told that if the car was running for 30 minutes that the ************** Soon light would pop up. I was shown the code and did my own research on the car and code. We negotiated and agreed on a purchase price. When I drove up the following Friday to pick up the car, the owner was not there, and neither was the car. He showed up about 20 minutes after I told him I would be there and had texted him periodically on the way up. When he finally showed up, the cars ************** Soon light was blinking, meaning service the vehicle immediately (It never popped up during the test drive). I did not want to agree to a purchase then, but the owner showed me all the parts he had purchased and informed me he would take the car to a mechanic the next day. If I agreed to purchase the vehicle that day, he would fix the ************** Soon issue, give the car a tune up, and deliver the vehicle to me since I had already taken 2 days off work to drive up there. After some discussion with my family and some convincing from the owner and his wife, I agreed and asked for a copy of the paperwork from the shop, which I never received. The moment I turned the car on after it was dropped off the ************** Soon light popped up. After $3500 in maintenance work the ************** Light kept coming back. After the 3rd diagnostic my mechanic found the issue, which was what I was told had been resolved by the dealership. My mechanic told me that they touched something that should never have been touched and that the work was some of the worst they had ever seen. I am now going to be out another $1500 to repair what should have never been fixed.