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Business Profile

Cryptocurrency Exchange

Blokforge

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to their website to place an order for some car parts. On their website, they list a product for my year and make of my car which is a 2006 ******* Tiburon. They list the part as compatible with *************. See below. https://ksportusa.com/product/hyundai-tiburon-kontrol-pro-coilovers-chy050-kp/#tab-ymm_tab When you click on "Check Fitment" it says my year. The picture shows there are mounts for the brake lines and the wheel speed sensor. When you confirm your order you are sent an email to then confirm the YEAR/MAKE/MODEL. I provided my year, make and model. The product I received does not match the pictures. There are no bracket mounts to hold the wheel speed sensor or the brake line. However their website doesn't state on the product page that the product you will receive won't match the product that is pictured. This is important if you want to make sure the product will work for your vehicle. I contacted their support team, which they stated the picture used to advertise the product is only a "stock photo" and doesn't match what you will get sent. Furthermore, the representative stated that the product only fits the "base model" of the ******* Tiburon. Nowhere on this product page does it state that it ONLY fits the base model, which would be the ** trim level. The 2006 ******* Tiburon comes in 3 trims, the **/GT/GT LIMITED. When I confronted them about the false advertisement of the product, that they are stating it fits my make, model and year, but in reality it doesn't, the blame was put on me for not contacting them to see if it fits. Which is insane. They now want me to pay a 25% restocking fee to return the product and pay for return shipping, all because of their own lack of information and due diligence to advertise the correct product they are selling. To summarize: 1. The product received does not match the photos of the product online. 2. The product page DOES NOT INDICATE that the product pictured may not represent the product shipped. 3.

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