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Business Profile

Dry Cleaners

Pressed For Time Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pressed for time has damaged a shirt of mine. I have been back to the cleaner four times to resolve the issue and it has yet to resolved. I dropped off my item in April for cleaning and came back to an oil stained white dress shirt. They told me they would get the stain out. I came back days later and it was still there. They tried again and came back another week later and still there. I was asked one more try and they don't care they're not paying for the shirt. I just attempted my fourth pick up and the stain is still there. After the 3rd encounter I asked for the business owner to contact me as his employee was berating me and telling me they're gonna get the stain out and to keep coming back until they do. Unacceptable! I have been to the cleaners four times and the shirt is damaged beyond repair. This needs to remedy immediately. I have spent more time and fuel going back and forth than the shirt is actually worth. This business is mired with poor customer service and unacceptable policies with no communication from ownership. They basically tell customers to **** and they don't care. I was full reimbursement for the damaged shirt. I will not be coming back to this business. Same owner at the mesa store according to employee. Receipt # ***** Pressed for time ***** ******************************************* *********** *****.

Pressed For Time Cleaners is NOT a BBB Accredited Business.

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