Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Emotional Support Animals

Fast ESA Letter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Emotional Support Animals.

Reviews

Customer Review Ratings

3.86/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromElla W

    Date: 07/03/2025

    5 stars

    Ella W

    Date: 07/03/2025

    got back to me fast and were very friendly very good service

    Fast ESA Letter

    Date: 07/10/2025

    Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing fast, friendly, and reliable service is exactly what we aim for, and it means a lot to know we hit the ***** If you ever need anything else, dont hesitate to reach out. Were always here to help!
  • Review fromSean N

    Date: 07/01/2025

    1 star

    Sean N

    Date: 07/01/2025

    Paid $209 for 2 *** Letters and completed forms. Never teleconferenced w/ a doctor. Have no documents through the portal to give to my leasing agent. I am concerned this business is a scam.

    Fast ESA Letter

    Date: 07/10/2025

    We're sorry to hear about your concerns and appreciate you bringing them to our attention. We want to clarify that your *** letter was successfully uploaded to your patient portal on June 25, 2025, and should be accessible for download. If you're having any trouble locating it, our support team is happy to walk you through the steps or send it directly to your email.Additionally, all evaluations are conducted by licensed professionals in compliance with federal and state guidelines. In some cases, a telehealth call may not be required if the clinician has sufficient information based on your completed forms.Please reach out to us directly at ******************************* so we can make sure you have everything you need for your leasing agent and feel fully confident in the legitimacy of our service. Your trust matters to us, and were here to help resolve this quickly.
  • Review fromDarlene W

    Date: 02/19/2025

    5 stars

    Darlene W

    Date: 02/19/2025

    Fast and easy with great response regarding my request obtaining approval

    Fast ESA Letter

    Date: 07/10/2025

    Thank you so much for your kind feedback! We're glad to hear the process was fast and easy for you, and that our team was responsive to your request. We're always here to helpdont hesitate to reach out if you need anything in the future!
  • Review fromBillie M

    Date: 08/16/2024

    5 stars

    Billie M

    Date: 08/16/2024

    It was great no issues, quick response and got my letter already.

    Fast ESA Letter

    Date: 08/20/2024

    Thank you so much for your kind words! We're thrilled to hear that you had a great experience and received your letter quickly. Your satisfaction is our top priority, and we're glad we could provide you with the support you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here for you!
  • Review fromCarmen C

    Date: 07/07/2023

    1 star

    Carmen C

    Date: 07/07/2023

    Submitted everything to get an *** letter from them at 11pm and became more doubtful so i decided i was going to go with a different company that same night; canceled within a few minutes of submitting everything. Got a confusing email thanking me for making my appointment but at the bottom it said my appointment was canceled so i contacted them through the chat to clarify if I was getting a refund. The agent told me i would be getting my refund but then when I repeated the information back to them they informed me theyd be charging me a 30$ doctors fee to which i asked for an escalation and asked to be called TWICE but have not been contacted. I dont understand why theyd charge a doctors fee when i canceled within minutes and there was more than 2 days before the appointment i scheduled. I can almost guarantee I did not inconvenience any Doctor nor did they look over my information if i withdrew it within minutes! There are more reputable companies to get your letters, stay away from these people.

    Fast ESA Letter

    Date: 07/12/2023

    We sincerely apologize for the inconvenience and negative experience you encountered with our service. We understand your frustration, but we would like to clarify that the charge was applied due to receiving a cancellation request beyond the 24-hour timeframe. We strive to provide clear guidelines regarding cancellation procedures to ensure transparency. Our representative made several attempts to reach out to you but unfortunately was unable to establish contact. Please be assured that we work exclusively with state-licensed professionals, prioritizing a seamless process for our valued clients. We are fully committed to meeting your specific requirements, and if you have any concerns regarding the legitimacy of our service, we would be more than happy to address them promptly and provide any necessary assistance.
  • Review fromMarla L

    Date: 04/21/2023

    5 stars

    Marla L

    Date: 04/21/2023

    Definitely have had a very positive experience with this company and will use them in the future. Everything was fast and easy to understand. I am so thankful for the service and to be able to have my babies with me wherever I go. Thank you ***********

    Fast ESA Letter

    Date: 07/12/2023

    Thank you for sharing your positive experience with our company! We're delighted to have provided you with a fast and easy process. We're glad to have been able to assist you in obtaining your *** letter, enabling you to have your beloved pets with you wherever you go. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Fast ***!
  • Review fromGarry D.

    Date: 08/31/2022

    5 stars

    Garry D.

    Date: 08/31/2022

    This was very fast and easy to use. No hassles or trouble, just straight and to the point. I really like how easy it was and I recommend them to anybody that needs this type of program

    Fast ESA Letter

    Date: 01/27/2023

    Thank you for submitting your response. We are happy to know that you have a positive experience with our service. We are looking forward to work with you in future as well.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.