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Business Profile

Epoxy Floor Coating

DC Coatings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Epoxy Floor Coating.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Decorative Concrete Coatings (also known as DC Coatings), quoted me for a commercial job and required a $3500 down payment. He ended up never showing up for the job. When I called/text/emailed him, at first he had every excuse in the book (death in the family, covid, kidney stones, an emergency ......) but after putting me off for over 2 months, and slowly stopping to respond, I cam to the conclusion that he was never planning on doing the job he was paid for. He is a scam artist. After reviewing him online, I have found over 12 people who he has done the same thing to.

  • Initial Complaint

    Date:09/09/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid *********************** to grind our kitchen and dining room floor to concrete and finish it with 2 layers of coating. ********** first requested 1/2 of the total cost of the job ($475) in order for us to secure the work. Once he had that money, he requested the second half less a $100 discount ($375) because he had fallen on tough times (he was vague about the reason). After consulting with a close friend who also had work done by ********** recently and vouched for his character, I paid him the remaining amount. At this point, no work had been completed. Once we agreed on a time for the work to begin, he continued to delay coming to the job. First he told us his grinder broke. Then, he was on the way one morning, and sent a photo of his brand new truck on the side of the road (apparently stranded). We waited about a week for the part to his grinder to arrive, which was delayed be a few additional days. Finally, he showed up for the first time about 3 weeks late. He showed up with only a hand grinder. Did a small amount of work (about an hour worth), then told me he'd like to wait for his large grinder to complete the job. He continued to lead us on with texts that he'd be back within a few days. He never came back to complete the job. It has been about 2 months since we last saw him, and he has stopped answering messages.

DC Coatings is NOT a BBB Accredited Business.

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