Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/08/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am an international student, and I went to this school after going to *********************, where they made a false promise that they would make me finish my training. They threaten me every day with a tall and large black dog in their building, and it is very uncomfortable for me, and I do not like dogs. The dog is walking around where the customers are. I was told at this school that I should take up their airplane and go in the sky and train myself, and then find an instructor that will sign me off to become a professional, certified ******** pilot after I finish training myself in the sky. I was also humiliated by an instructor named *** when another instructor asked him to make me complete a certain training for my commercial pilot license just for one day, and that instructor *** told me to go do it myself, and I drove over 2 hours to reach that school that day to complete that training. Also at the end, I was told that the female instructor that I had will be moving to ***** to open an oceanic flight school when ***** has no ocean. The female instructor that I had also came out of the bloom claiming to be a mechanic working there every day, and when I passed through, I never saw her working there. Also, I only emailed a person named ********************* when enrolling, and she has made up things in her head accusing me of threatening her and her staff members when I dont even know how ********************* looks and I dont know all of Classic Air Aviations staff members and telling me to leave or else she will call the police on me. She collected double the amount that I paid for training in **********, and I am legally here in *****************. They collect money and they don't make me finish and make up all sorts of things in their heads to run me out of their school. The instructor,***, also said he has no plans to work with any airline while standing there, humiliating me. They are also friends with a few police officers who break ***************** law that the government says Classic *********** should do to make Classic Air Aviation continue taking money from victims and running them away when they feel they have gained sufficient amount of money. They waste people's time and money, and I made a promise to the US Embassy that I would come to ******* and finish my training.