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Business Profile

Flooring Contractors

RM Interiors & Design, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    BEWARE! This is an unethical, unprofessional organization. If I could give this company zero stars, I would! They broke my bed frame band then tried to cover it up. Their branch account manager ***************************** told me she would be sending a manager back out here to fix my bed frame, but then called back to tell me to call my property manager. I then spoke with her manager *********************************** who said the installers had lied and said we broke the bed. But God is good, because fortunately we were in time stamped recorded work meetings during said time. And Ill be seeing them and small claims. Save yourself the money and the hassle. Cheap is not always better. Go with a reputable company who will not send two extremely petite men to move heavy duty furniture who will then break said furniture and lie about it. And RMI ****** learned when you dont have the ability to move someones furniture speak up, dont attempt to move someones stuff, break it, and then not man up. What a disgusting company!

RM Interiors & Design, Inc is NOT a BBB Accredited Business.

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