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Business Profile

Football Club

NFL Flag Arizona

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Football Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Feb 3rd I signed my two children up for the 6U league under a new flag football league our old league was going to be utilizing. The day after registration closed and all fees were paid of $324.90 the owner of the league ************************* informed our coach we have been with for years that he would be getting rid of the 6U league for the season. I tried to reach out for multiple day in regards to a refund with no response until I threatened to escalate the situation after ****** denied my dispute twice with my bank but did not communicate with me. On Feb 13th ****** responded letting me know that a refund was issued for only $321.90 on Feb 9th and would be returned to me within 3-5 business days. After no refund was returned I tried to file another dispute with my bank which they are refusing regardless of the email because of the two times that ****** has told them to deny the request because he issued a refund that was indeed never issued. I will be filing a claim in court to redeem my funds and would like a claim filed against this man and his league for fraud in additionally so this is not done to any further families.

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