We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garage Doors

JDT Garage Door Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Reviews

Customer Review Ratings

4

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Randy P

    Date: 01/14/2025

    **** was the technician who worked on my garage door. He was timely and was very easy to understand. He knew what needed to be done and explained everything to me. He had the parts he needed with him and now my garage works perfectly! I would highly recommend this technician and this company!

  • Pam N

    Date: 03/21/2023

    Pam N

    Date: 03/21/2023

    To whom it may concern,It is March 20th.You were here on Feb 25th to do an estimate.It is over three weeks.I have left three messages to get the status of the install. Have not heard anything back.You have my deposit of $2,427.00 If I do not hear back from you by March 22, I will contact my lawyer about getting the deposit refunded.You have my phone number. NO TEXT CALLS ONLY.Thank you,********

    JDT Garage Door Service

    Date: 03/22/2023

    We are confused by this customer's review. We very clearly have stated that we do not have a full time office person at this time on our phone greeting and that we do not return phone calls while we are out at other customer's properties so that the customer that we are with is able to have our full undivided attention, and we also do not take phone calls while driving heavy work truck in accordance with ******* laws; the voicemail also states that we will try to return any calls we can by text if possible while we are out. We are a small business and we are unfortunately stretched thin right now due to the nationwide labor shortage. We met with this customer in person and did the estimate and collected the deposit for the door and let her know that we would be in contact with her once the door arrived. The door that she chose has a lead-time of a minimum of 4-6 weeks (and possibly slightly longer due to the weather conditions and the ability of semis to make it from the Midwest to *******.) All of this information is on the invoice/receipt that was sent at the time that the deposit was made 2/25/23. This customer left 2 messages one even saying that "This is ******************* calling you guys were here on the 25th of February to do a garage door estimate. I'm just calling to see if there has been any news update. I know, it's might be a little bit too soon. (-voicemail to text translation) " She went from this type of message she did leave a secondary similar one to threatening us. We are well within the lead-times that were verbally given at the time of deposit and also on the invoice that was emailed. We are doing our best to get back to everyone but we have been working 5:30am -9pm almost everyday for the last 2 months trying to catch-up and we feel that it isn't appropriate as a business to call customers at 4am or after 9pm (I would post the screenshots of our truck GPS here but there doesn't appear to be a way to do so) so we have been doing our best to communicate via text and email. This customer also emailed us on 3/20 and we responded by 8am on 3/21. From the conversation that we had via email on 3/21 we thought that she was happy with the update that she was given and that we were on track for her install once the door lands. So I am actually baffled by this review entirely.

  • Pamela D

    Date: 02/17/2023

    Pamela D

    Date: 02/17/2023

    I ordered my single car garage door opener from ********** and had the pleasure of being assigned JDT as my installer. While here they also did an inspection of our two car garage door and recommended replacing the rollers, I didnt even know you could do that! Well my two car garage door is now so quiet and my single car opener was installed beautifully! Thank you for a superb job!

    JDT Garage Door Service

    Date: 02/18/2023

    Thank you for taking the time to leave us a review.

  • Sal R

    Date: 08/13/2022

    Sal R

    Date: 08/13/2022

    Had an excellent experience with ***** repairing our garage door. He was on time, efficient, and knew immediately what the problem was and how to fix it! The price was also reasonable! We give this company 5+ stars and would highly recommend JDT Garage Door Service!

    JDT Garage Door Service

    Date: 08/15/2022

    Thank you *** for taking the time to leave a review.

JDT Garage Door Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.