Reviews

Review Details

• Review fromKATHLEEN C

  Date: 08/07/2024

  1 star

  KATHLEEN C

  Date: 08/07/2024

  I would give ZERO star if that was an option.Charged me over $10,000.00 to repair sheeting on ONE side of MH, only 25 feet. One year later it is FAILING and entire work has to be re-done at considerable cost. They are complete scammers!!
  

  Arizona Mobile Home Services

  Date: 08/09/2024

  Hello. I think there may be some confusion. After checking your file we did do substantial work for you but it was not sheeting. Per our contract with you dated 11/18/22 we repaired 10 square feet of subfloor, installed 20 ****** technology brand outriggers to your foundation, adjusted the foundation, and repaired your corrugated perimeter wall and back filled it.Furthermore, according to our records, on Monday April 18 of this year you were called by our company to perform a free warranty check on this work and you actively declined it. We stand behind our work and warranties but you declined our attempt to do a warranty check. We respectfully caution you against having work redone by another contractor if you decline your free warranty checks with us as they may have motives that are not in your best interest if your work is already under warranty. If youd like to discuss this or schedule your free warranty check please email us directly at ******************

• Review fromChuck K

  Date: 02/09/2024

  5 stars

  Chuck K

  Date: 02/09/2024

  We used Arizona Mobile Home Services to do leveling services on our modular home. Everyone involved in the process was very professional from making the appt, quote process to completion process. I would highly recommend this company for any work needed by this company. Good job!
  

  Arizona Mobile Home Services

  Date: 05/16/2024

  Thank you, *****, for the kind words and appreciation. We are always pleased to hear from a satisfied client. We hope we can assist you again in the future.

• Review fromDale M

  Date: 10/17/2023

  1 star

  Dale M

  Date: 10/17/2023

  Rescheduled the appointment twice. Then sent out a salesman name *****. Told him that I needed some simple plumbing work. He didn't listen at all. He quoted prices on stuff I never asked for. Toilet repair would of been more then buying a new one. Tried to charge $2400 to do a leveling. When I said his quote was ridiculous he got on the phone with someone then offered $10 off. The original quote was $9000 . Please be careful if you call them.
  

  Arizona Mobile Home Services

  Date: 08/09/2024

  Hello. After looking through your file it shows you called in about a slow draining tub, a toilet that keeps running, and wanting your level to be checked.We typically do not offer a single quote, rather we offer options typically in a good, better, best format at different price points with different solutions for the customer to choose from. This is likely why in your review you are stating two drastically different prices.Please also understand our company offers solutions that dont just address problems, but also the cause of the problems and how to prevent them in the future. This is why some prices can be higher than others and why we give options. Finally we offer a price beat guarantee. We guarantee to beat apples to apples quotes with properly licensed, insured mobile home experts. Hopefully this helps clear up any confusion.

• Review from.Judy W

  Date: 10/16/2023

  1 star

  .Judy W

  Date: 10/16/2023

  A man came to my house to give me an estimate to level. He gave me three quotes all being in the thousands. The 3rd quote was $7800 to do the job right. The 1st quote was between 2-3 thousand but that would only take care of 1/4 of my underneath. When I told him his prices were to exteme, I could tell he was not happy and seemed ******. Seriously $$$$$$$$$$$$
  

  Arizona Mobile Home Services

  Date: 10/17/2023

  After reviewing your file we have found that you received a free estimate from our owner on 4/14/2023, roughly six months prior to you writing this review. Our company typically structures our estimates in a "good, better best" format. Best being a "Cadillac", or maxim work that could be done, Good being the minimum work needed to see any meaningful and lasting change in the level of the home based off of codes, engineering, and your specific issues; and the better option being a middle of the road option.To say that the **** option you were given was to do the job right is a misrepresentation of what occurred.After looking up your file in our CRM it was found that you had soil compaction issues that were documented by pictures that were date time and GPS stamped to your home specific location.This was referenced to you based off of the Arizona ********** of ***** Building, and ******************* of ************ housing, Foundation and Piers guide, Page 7, where it states "Pads and piers cannot be placed on uncompacted soil. Soil cannot be loosely piled up under the pads and supports."The engineering of your foundations footings require a certain soil compaction rating in order for the home to actually be leveled and remain level. The minimum option that was given to you was for $2,831 to disassemble 25 of your foundation piers, set and hand tamp 25 class two bases to compact your soil, reset the 25 foundation piers, and then ******* your house.For us to feel confident in doing this job correctly for you, this was what we would have required. You of course always have the right to choose your contractor and have them do what ever quality of work they feel is right. We just choose to go by the codes, engineering, and guidebooks.If you have any other questions about the estimate or would like us to clarify anything else for you, you can always give us a call.

• Review fromteresa r

  Date: 09/14/2023

  1 star

  teresa r

  Date: 09/14/2023

  The customer service is below par. Just even calling on the phone was a bad experience. If you even mention the word insurance, they refuse to even give you an estimate and them try to shame you for making an insurance claim. I called to see if it would make sense to just pay out of pocket instead of a claim and then because I said that, they refused to even give me an estimate. That made me realize this was a shady company at some point. Then the lady said, you will find no one to help you if you tell them you may be making an insurance claim. I hung up and scheduled two companies. Apparently they aren't smart on top of it all.
  

  Arizona Mobile Home Services

  Date: 10/17/2023

  We are sorry you feel your experience with us was not to your liking. Please understand that we have to be very specific and clear that we do not work with insurance companies. This is even stated on our website as a SPECIFIC condition for a free estimate. Offering free estimates comes at a significant cost to the company and is a calculated risk we are willing to take when we work directly with home owners. Once a third party is involved such as insurance companies, escrow, real estate agents etc., it alters our process in a way in which we can no longer operate efficiently. Please consider the fact that not all companies work with insurance, and we are one of those companies. That does not make us shady. If you have any other questions, please don't hesitate to give us a call.