We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

The UPS Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Brett C.

    Date: 04/17/2025

    Brett C.

    Date: 04/17/2025

    On April 14 at 11:21 am went in to send a package to Show Low AZ -for delivery on the 14th of April when it did not get delivered - I called the store at 1530 and to see what they were going to do about it - What I got told that that customer service was closed and they would look in it tomorrow and call me ( ********************* for *** is open 24 /t ) after serval attempts to with CSR that did not want to do there job - and every time I wanted to talked to a manger I got put in to the survey line after 3 hours of this I finally git a call from Show Low AZ *** and found out that it was in *************** and when I asked how it got there and why was I not informed i got it was not there ****** finally I got a hold of some one that stated it should be delved on the 16th ( which it was ) when I called to find out how I get my money back I got told to call the store ( here is What the Store Manger ( Maggy told me (We are understaffed and hung up on me - got a call from *** Main and got the refund taken care of ( Calling the national number for the people that handle the stores IS WORTHLESS) TAKE IT TO A DEPOT THE STORES ARE NO COVENT AND THIS ONE IF VERY RUDE - WILL NOT BE GOING BACK SINCE THEY ARE SO BUSY GOING TO LIGHTEN THE WORK LOAD YOU SHOULD TOO !!!!

    The UPS Store

    Date: 04/23/2025

    Thank you for taking the time to inform me of this situation, Mr. ***** I apologize that we didn't meet your standard of service and that your package was delayed. I will personally look into this matter.

The UPS Store is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.