We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Microblading

Madluvv

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Microblading.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/31/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product that I was unhappy with once received. I reached out to the company to initiate a return for the unopened and unused item. I wasn't attempting to return the item I had opened although their website has a satisfaction guarantee, they add in fine print that any opened product isn't eligible for return. As a result, I was only returning the unopened. From there, the company has refused to issue return instructions and does not respond to emails requesting the information needed to execute a return.

  • Initial Complaint

    Date:08/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company stated I signed up for auto ship for their product. I did NOT! I did purchase the product in May and I contacted them as I was allergic to the product and they refunded my money in full. They charged my credit card $42.39 for an auto ship I did not approve.I contacted my credit card company and they said I didnt have enough detail, so they didnt credit my card back. I sent this product back immediately when I received it as well. I am a senior and need my money back. I contacted the company many times and told them I did not receive credit from my credit card company and they did receive a letter from them as well stating it was closed and no money was credited. This company is toying with me a really awful!! Again, I have sent numerous emails pleading with them to credit my card and no response. They have had the product back unused for quite some time. They also stated if I can prove I didnt get credit back they would credit my card. I am really tired of dealing with this and need help please. I greatly appreciate it!!

  • Initial Complaint

    Date:03/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business is misleading consumers with deceptive marketing, giving claims and percentages on hair growth, and percentages of staying power, with no evidence to back up the claims. Ingredients contain beeswax. The product claims to be vegan. Having beeswax in the product makes it not vegan. Product is also not sephora clean, as claimed. The aluminum hydroxide, Acrylates, make it unable to be sephora clean. Eyeshadows claim to be made with the cleanest ingredients. The first ingredient is talc. Talc can be contaminated with asbestos fibers, posing risks for respiratory toxicity and cancer. - EWG This is on their own website and also on their retailers listings.

Madluvv is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.