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Business Profile

Moving Companies

24/7 Easy Moving, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 19, 2024 This was a packing and transporting household belongings from ************, ** to ********, **, Mr ** ***** wanted $2,250 deposit and was unable to take a credit card but would accept my personal check. When he picked up the deposit my friend ***** ******* was present when I asked Mr. ***** about any cancellation charge and he had my sign a ***** **** of lading as a receipt. My buyer for my home cancelled at the last minute and so I had to cancel the mover and requested the return of my funds and he says his company policy is that there is no refund. Since it will be several months before I will be able to list my home he said he would hold my funds to my move. I ask for something in writing and he said he would not refund my deposit. I have found that the only addresses for this moving business is ****, ******* or **********. The ******************************************* shows a ******* address and a different phone number. The bill of Lading says Camelback Moving and I called and spoke to the owner and he is not with that company. The phone number on the Lading answers and says call customer service ad doesn't give a number. This mover was recommended by *******.

24/7 Easy Moving, LLC is NOT a BBB Accredited Business.

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