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Business Profile

Pest Control Services

Tri State Pest Management
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/13/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was hired by my rental property management company to install spikes on the rooftop of my rental property to deter pigeons activity. Pictures of the issue as well as the scope of work were clearly documented. A record is created in my rental property managements service request portal. The company did not perform what was described on the scope of work, overcharged and never responded after my complaint. I gave them a week to correct the issue and let them know that i would report to the BBB should a correction not be made. What week has gone by and I never heard from them. They have poor ratings on ****** reviews and unfortunately its a company that my property management company selected. I would never select this business.

    Customer Answer

    Date: 08/26/2024

    Hello,

    This can be closed out now. I worked it out with my HOA who has addressed the issue. No further action is required from BBB at this time.

    Thank you.

    ***

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