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Business Profile

Reptiles

Supreme Exotics LLC - Corals and Exotic Animals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Reptiles.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Absolutely disgusting, animal/reptile abuse! I've personally been in this store and found very under weight reptiles, found calcified dead animals, animals that were horribly horribly "cared" for, reptiles with zero lighting (they need heat and uv to live) and he had 2 different employees that quit because after month he never paid them, has been sued and still never paid. He is an absolute horrid "reptile keeper" and it should be illegal for him to sell those sick, thin, dying animals.

  • Initial Complaint

    Date:12/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I worked for Supreme Exotics LLC from 11-13-22 to 12-7-22. The owner owes me $377.60 from working these hours:11-28-22 6pm-11pm 11-29-22 6pm-8pm 12-1-22 5pm-11pm 12-2-22 6pm-11pm 12-6-22 6pm-12:30am 12-7-22 6pm-11pm He has refused to pay me multiple times. When I was working there he also refused to report me as an official employee. I attempted to go to his store to pick up the check and he immediately starting screaming, cursing, and called security. The condition he keeps feeder animals in is incredibly unsanitary and not fit for someones pet to consume. His location on **** School has a major fly infestation and many of the tanks where he keeps live animals for sale are full of maggots. The animals tanks are also dirty and unsanitary in general and are fed moldy and rotting food. Many people have complained of animals dying soon after they purchased them and other past employees have complained of not being compensated as well. Im

Supreme Exotics LLC - Corals and Exotic Animals is NOT a BBB Accredited Business.

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