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Business Profile

Restaurants

Little Ceasars Pizza

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    7-10-2024. My wife placed and paid for an order on line. Its *****. We received confirmation of the order with a big orange banner on her phone reading Success. When I went to the unit the Manager *** told me that he didnt have an order for us. I returned home empty handed and had my wife confirm the address of the pick up location. We confirmed and received an addition confirmation that our order was ready and to pick it up. I went back to the location and confirmed with *** the manager that my order was ready I gave him my order number and I showed him on the phone that the unit that I was directed to was his unit at that point he said I dont have an order for you and that was it he had no order. He wasnt gonna do anything about it so I returned home again only to find out that my wifes bank had the money removed from the account for the order and when I explained to her that I didnt have any food, she got upset because we had no food. They had our money and time was going by my wife works nights so we eat early on the night that she has to work together back and asked for either our money back or the order and *** the manager was hanging out in the back when he finally came up. He said he didnt have anything for us and that we needed to leave and I got really upset because he didnt make any effort to correct the situation even after seeing proof from the little Caesars app that our order was ready for pick up .

Little Ceasars Pizza is NOT a BBB Accredited Business.

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