Reviews

This profile includes reviews for Dune Sport's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Dune Sport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Dune Sport

  8940 E Main St Mesa, AZ 85207-8704

  
• 

  Dune Sport

  8940 E Main St Mesa, AZ 85207-8704

  

Review Details

• Review fromRick S

  Date: 01/11/2025

  1 star
  I've had the 18' bumper pull toy hauler since late 2020. During that time it has had multiple quality issues, sharp edges on doors, a power system utilizing lithium batteries and solar panels that wasn't integrated, squeaky floors, several failed overhead lights, several failed thermo-pane windows, the list go on. I specifically had this built to haul a vehicle over 2000 lbs, yet have found the ramp door's rating to be 1500 lbs. However, the biggest issue is corrosion, practically every exterior metal surface has severe corrosion. The steel tubing used as the main frame (running the length of the trailer) has severe corrosion. The steel tubing is open-ended, meaning any exterior corrosion is even worse on the inside of that tubing that doesn't have the opportunity to drain or dry out. The latches that hold the rear ramp door closed are so corroded that simply touching them will remove skin. The steel cross-members are so corroded that restoration to the frame would be the only viable means of repair, and would require taking the trailer off the frame. Initially I tried to work with Brad on the lack of quality issues during the first couple months, but his attitude and aggressive tone was more than I was willing to deal with. You read other negative reviews and it boils down to the same issue, they have your money, so shut up and move on. I wrote a short review within the first 4 months, but it was immediately removed. I've since accepted the fact that I made a huge mistake trusting this dealership, and specifically the salesman and owner. If I could afford it, I'd tow this trailer to their lot and set it ablaze. I have no other motive behind writing this review other than to hopefully save others from wasting their money. Of course, I can already hear Dune Sport saying "he lives in Oregon, what did he expect". I expected it to stay relatively corrosion free just as my neighbor's 5 year old trailer (of a different brand) has.

• Review fromBrian E

  Date: 01/11/2024

  1 star
  This is the only company (based on an online search) that i found to build my floor plan. Once *** prints/invoice were finalized and approved, a deposit was made. They did build the majority of the toyhauler according to the *********. The different parts they got wrong, they claimed were either not on the ********* or in the invoice. ****, then blamed me for the mistakes his company had made. I found them in both/ either *** and invoice. highlighted and emailed copies. I have all emails to back up all of my statements! They installed a right hand swing door in place of a special order left. That passed 4 different stages of inspections according to **** the owner. Took many many months but they did send the correct door and I installed it. I had to cut the wall open in the bathroom because they forgot a wood backer to support the medicine cabinet. They swore it was installed properly and blamed my driving as to why it kept flying open....until I sent video proof. They installed the stereo ***************** in the wrong location as well as the microwave. Proved that from the *** prints too. They forgot to put the exterior light switches in the baggage door location, as specified in the *** and /invoice as well. Once notified, None of these issues were taken care of, while still at the factory. One i still checkle about are the missing low point drain lines.. they remembered the low point drain line location sticker on the frame, just forgot to plumb them in.. that passed 4 inspections. There are probably 14 issues altogether and I won't go into all of them. There is a serious lack of customer care after the sale, with in this company. Bottom line is, if you want a custom floor plan built and will graciously accept what you receive rather then what you paid for.....then dune sport is the company your looking for. If you expect to receive what you ordered/approved/ paid for, dune sport is not the company for you. They do not warranty appliances either.

• Review fromRoxann E

  Date: 09/10/2023

  5 stars

  Roxann E

  Date: 09/10/2023

  We looked for a toy hauler that would suit our needs for a long time but could never find exactly what we wanted, until I came across Dune Sports. I let them know exactly what we were looking for and what we needed. They listened and even gave some suggestions and options about a few ideas that we liked and went ahead with. So glad we did. After we had the toy hauler for a while, I had some questions and, when I reached out to them, they either spoke with me right away when I called or got back to me the same day. And some of my questions were dumb but they were always friendly and helpful. Their customer service goes above and beyond. If youre looking for great quality and customer service, ********************** is your go-to place. They were really great to work with and I highly recommend them. If I ever buy another toy hauler, I will definitely go with Dune Sport. Thanks guys for all of your help and great work. I really appreciate it.
  

  Dune Sport

  Date: 09/11/2023

  Thank you very much for the kind words. We strive to help every customer as much as possible. Our experience and knowledge of the product helps with suggestions and customer service. These folks were awesome to work with and we look forward to continuing that relationship.

• Review fromChancellor P

  Date: 06/22/2023

  5 stars
  I recently bought a hot water heater for my GN horse trailer. After installing it myself it everything worked but the heating part. I spoke with ******* and I spoke with **** at Dune Sport. The short version, **** was patient, thorough and helped me figure out the problem. I find good customer service really hard to find these days so was thrilled to be able to get the same person not once, but three times and to have him offer suggestions, without making me feel like an idiot and finally, if I hadnt been able to solve the problem (my fault, by the way) he was all set to send me a new unit.