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Business Profile

RV Rentals

Mesa RV Rental

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi please I need your help since that day this person has not issued my refund I'll be asking him since June 27th to issue my refund ASAP Because when I go to pick up the ** I look inside and the ** is endangered condition roofing falling out just a piece of wood holding it the ** is in bad dangerous condition that day I told the owner to issue my refund because they never tell me nothing about how bad the ** I was taking my family for a trip that day and I have to cancel everything for the reason for bad dangerous condition ** and since then I emailed them asking for my refund and I have no answer back please I need your help ?? Thank you so much for your prompt attention to this matter.. Owner *********************** ************ Pick up Thu, June 27, 2024 ************************************* Drop off Sun, June 30, 2024 ************************************* Price Summary $200.00 x 3 nights $600.00 Prep Fee $50.00 Roadside $27.00 Tax $66.00 Total $743.00 Refundable Security Deposit $500.00 Payment History Jun 25 ( 4497) Full Reservation Charge $743.00

Mesa RV Rental is NOT a BBB Accredited Business.

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