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Business Profile

Thrift Shop

360 Thrift Stores

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today August 10, 2023 I went into the store and found two pairs of infant shoes that I requested a price on because they were out on the floor without price. I asked an associate in which she was going to take them to the back and ask She then came back to me and informed me that the shoes were going to be taken out from the floor because the pricing person was not in. I asked if I could be contacted once the prices were figured out because I wanted to buy them she said no and then ask for the manager because that was unfair because once they are priced it will be put back onto production floor and I would not be able to purchase them and somebody else grab them . I spoke to ******** who reiterated that they could not contact me. I informed her how unfair that was, and she was very rude stating know we cant do that. However, they were already on the floor. Someone mustve already taken the tags off again not fair that I am wanting to buy them regardless of the price and would be willing to come back and purchase them. I have an asked her for her name which is ******** and walked away I did want to submit a complaint to the company, so I went to another associate asking for a corporate number that associate at the register redirected me to another associate because she stated she was new. That associate did have the number who was willing to give it to me, but then ********, a male associate with an additional male associate, came up to me and asked me to leave stating they were going to call the cops when all I was asking for was a corporate number Once was a rude to any other associate requesting a corporate number she attempted to intimidate me by calling the cops and having other male associates with her. I am ethnic and with how things are now calling the cops can be deadly. May I add this has happened at other stores and they price them right away in the front or back they have never taken the item back. Review the video I was peaceful ****ish today.

360 Thrift Stores is NOT a BBB Accredited Business.

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