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Business Profile

Restaurants

Oracle Inn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They do not follow proper sanitation regulation; as in a triple sink for their bar glasses. No use of ph strips to regulate such water. Bartenders do not wear non slips. Children go behind the bar and sit at the bar with currently no food being served there. Persons under 21 past 10 pm. Mistreatment of staff, including but not limited to their inappropriate force of apparel, working shifts with no break, singling out staff members in which food is given to some but not all. Not allowing staff to claim tips as to not be investigated by the **** Not adjusting time when employees forget to clock in. Making employees responsible for shortages, when never given the opportunity to count the drawer themselves. In fact one night with multiple bartenders, at their grand opening, bartenders were forced to pay a large shortage. I myself seen that the shortage was $430. And some cents. However. The acting manager and claimed owner told the bartenders that it was a $500 shortage and the were responsible for half of such shortage.

Oracle Inn is NOT a BBB Accredited Business.

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