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Business Profile

Wholesale Slippers

Slippers.One

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Slippers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered slippers on 12/1/24. Its been over 3 wks and have yet to receive my order. I have Reached out via email, phone number and instagram as listed on website and have not received any response. This was supposed to be a Christmas present. It still shows preparing order and the order info.

  • Initial Complaint

    Date:09/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed my order on August 29, 2024. Today is September 13, 2024 and I have received no confirmation, no shipping information, etc. I have reached out via email to the email address noted on their website several times and no one is getting back to me. I've reached out via the chat feature on their website and no one is getting back to me either. I called the phone number listed on their Contact Us page, and it goes to a residential phone line - a wrong number. They charged my card, and my account was debited the amount of my purchase, but I have not received any information, definitely have not received any product, and the company has gone completely silent.

  • Initial Complaint

    Date:04/26/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a pair of **** dunk slippers from Slippers One on April 1, 2024. Have contacted the seller via email 4 times to check on the status of the order since I have not received confirmation of shipment and have not yet received any replies from the company. Order #****

  • Initial Complaint

    Date:02/15/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of purchase January 13th 2023.Order was for a pair of ************* Chunky Dunk Low Slippers Order total was $54.99 Order shows shipped, but no tracking info is available.Emailed them at ******************** twice, no respond either time.Did an online chat, nobody ever responded to the chat.

    Business Response

    Date: 02/18/2023

    We apologize for the late respond!

    All the orders has been expedited including your order.  Due to an internal issue, our tracking application is down, we work on it. Do not worry, you'll receive the package.

    Please try again to send as an email on ********************* and we'll manage some tracking informations for you.

     Best regards!

Slippers.One is NOT a BBB Accredited Business.

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