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Business Profile

Epoxy

Paul's Epoxy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** came to our home last March and offered to "epoxy coat" our garage and driveway. In the process, we added our sidewalk and back patio to the job. He used a product from ********** that claims to be Epoxy paint, but it does not hold up any better than normal paint. In the ensuing months, the paint began to peel off the concrete of our sidewalk and back patio where water drips off the roof or just collects from run off. We thought we were getting real two-part epoxy and **** said he had mixed the two parts before he began application. This was false. He charged us over $2 per square foot which is a reasonable price for real epoxy floor coating, but not what he used. The total bill was about $10,000. But the material applied is not holding up.

Paul's Epoxy is NOT a BBB Accredited Business.

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