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Business Profile

Heating and Air Conditioning

Morehart Air Conditioning and Heating
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Jeremy S

    Date: 06/21/2024

    Just got off the phone with morehart trying to handle an issue with a 1.5 year old installation. Imagine having your brand new AC fail. I was given a run around and told multiple different angles that did not make sense. Have been without working AC for weeks they dont order parts (even if they are under warranty) until half the invoice is paid. Original invoice was 2200 because of extra freon costs that are not covered. The labor quote including recovery and drier totaled Just over 850. After talking to their owner **** they decided they could try and re-use the freon to save us on the freon costs. Awesome! Only issue is now somehow the labor has jumped from just over 850 to 1200 including the same things, why? *** says because his original technician made a mistake on the invoice. Will they honor the original price? NO! Only if we pay for the extra 1250 in freon! Crazy! Backsteps on the phone saying that the owner **** wants to be at 1220 for the job so thats where they are at. They will tell you stories, make up things, leave you without air conditioning for weeks on end. WOULD NOT RECOMMEND WISH THE BUILDER USED SOMEONE ELSE, SAVE YOURSELF AND USE A REPUTABLE COMPANY.

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